Delivery
Delivery areas & shipping methods
Shipping to: Germany
Shipping is free for orders over €50. For orders up to €49.99, shipping costs are €5.49.
We process your order within one day and ship it as quickly as possible. You will receive your package via DHL within 2-4 working days.
Express shipping in Germany
You will receive your package within 1-2 working days via DHL Express for a fee of €15. You can select Express as preferred shipping method during the ordering process. Standard shipping takes 2-4 working days.
Delivery to Austria
Delivery is free of charge for purchases over €100. For orders up to €99.99, shipping costs are €14.49 for DHL International.
We process your order within one day and ship it as quickly as possible. You will receive your package via DHL within 2-8 working days.
Shipping to Switzerland
Delivery is free of charge for purchases over CHF 200. For orders up to CHF 199.99, shipping costs are CHF 26.35 (€26.99) for DHL International.
We process your order within one day and ship it as quickly as possible. You will receive your package via DHL within 2-8 working days.
Shipping to other countries in Europe
In our ordering process, we currently only ship to Germany, Austria and Switzerland. If you would like to have your order delivered to another European country, please contact us by email. We can make everything possible.
Shipping to a packing station
We do not currently offer the option of delivering to packing stations during the ordering process. If you contact us by email after ordering, we can still make this possible for you.
Shipment & Return
Tracking of shipment
As soon as we have shipped your package, you will receive an email with a real-time tracking URL from DHL, which you can use to track where your package is at any time.
Return
If you don't like the items you ordered, you can return them to us free of charge within 14 days of receipt. All you need to do is send us an informal email with your order number and information about which items you want to return. We will then send you the return label to print at the nearest DHL branch. Our boxes are also suitable for returns. As soon as we have received the items, we will refund you the amount.
… your Alpakin package will delight you
Contact us if you have any questions
info@alpakin.de
0176 31686887